Shipping policy
A shipping policy is a concise document or webpage that outlines important information about shipping when an order is placed online. It often includes details on shipping costs and methods, delivery times, and other relevant information.
All orders are processed within three to five business days. Some products may be considered “made to order.” For those products, a note will be added to the product description, and the estimated shipping time is 7 days or when the product becomes available.
Packages can be shipped Monday through Friday, or, depending on the shipping option chosen, delivered every day of the week.
Shipping charges for your order will be calculated and displayed at checkout. You will receive free shipping on orders specified.
When collecting non-personally identifiable information automatically, we may unintentionally collect or receive personally identifiable information mixed in with the non-personally identifiable information. While we will make reasonable efforts to prevent such incidental data collection, the possibility still exists. If you believe that we have inadvertently collected your personal information, please notify us at julie@juliesalva.com.
Julie Salva ships to physical and P.O. Box addresses.
After placing an order, you will receive a confirmation e-mail. Once the order is processed (typically within three to five business days), you will receive another correspondence with your tracking number.
There is no sales tax being charged on the items currently sold on this website. If tax laws change or the nature of the items we sell changes to include taxable items, Julie Salva will update this Shipping Policy and send an email notification to all subscribers and account holders.
Currently, Julie Salva does not ship outside of the U.S.
Julie Salva is not liable for any products damaged or lost during transit. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim. If the shipping box is damaged, please take a picture(s) of the box BEFORE opening it.
In general, Julie Salva does not offer refunds or accept returns. There are rare instances when Julie Salva will offer a refund or return, but it is on a case-by-case basis. For more information about refunds and returns, please review our Refund and Return Policy.
Effective Date: June 16, 2026
This Shipping Policy was last updated on June 16, 2026.
